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The Cranley Hotel

2.2761 reviews on Google

What guests say

10 Bina Gardens, South KensingtonLondonShow on map

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Total = The hotel + Our service fee + VAT

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Rooms and rates

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Important information

Check-in

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Check-out

11:00

  • Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Extra Beds: Extra beds cannot be accommodated in the Classic Single Room and the Superior Double Room. The Penthouse Suite can accommodate 2 extra beds.
  • The card used for the payment must be presented on arrival in order to check-in. Other credit cards may only be used if a Third Party Form is provided 3 days prior to arrival.

About this hotel

Charming Georgian Townhouse Hotel in South Kensington

Historic Elegance and Modern Comfort: Nestled in a quiet street in Kensington, our 4-star hotel seamlessly combines Georgian charm with contemporary luxury. Enjoy free high-speed internet and flat-screen TVs in every room.

Prime Location for Sightseeing: Explore London's top attractions with ease as we are just a short walk from the Natural History Museum, Victoria and Albert Museum, and upscale shopping at Knightsbridge and King's Road.

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Convenience at Your Fingertips: With free WiFi throughout the property and proximity to Harrods, the Cranley Hotel offers the perfect blend of convenience and sophistication for your London stay.

Experience the allure of South Kensington at the Cranley Hotel - book now for an unforgettable stay!

Amenities

Show all 53 amenities
  • WiFi available
  • Non-smoking rooms
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Car hire
  • Dry cleaning
  • Packed lunches
  • Non-smoking throughout
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Allergy-free room
  • Snack bar
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Bicycle rental
  • Breakfast takeaway containers

Room types

Location

10 Bina Gardens, South Kensington

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What guests say

We were staying in this hotel in 2022, but I never wrote a review for it for some reason. Maybe I tried to suppress the memories of our absolutely atrocious stay at this place and wanted to forget about it as soon as possible. It was, by far, the worst hotel we ever stayed in, hands down. And I already stayed in 2-star hotels in Eastern Europe during the early 90s - let me tell you, those were great in comparison. But back to this joke of a hotel: The room was in an absolutely abysmal condition. Dirty, with stained headrests and pillows. Mattress looked like someone was murdered on it 15 years ago. Curtains were torn and had mould stains from moisture. Furniture was in absolute disrepair, TV and phone weren't working at all. Breakfast was laughable. When we tried to complain about the situation and ask about another room, the manager said we shouldn't complain, as we already got a better room free of charge to begin with (I think he called it executive room)... so there are rooms worse than that?! The only upside was the location, with a subway station and a supermarket close by. But this was definitely not worth it. Seriously, this is supposed to be a 4 star hotel in London?! What a joke. Avoid at all costs. Please take this review and the other negative ones seriously, we dont exaggerate.
Tobi K. (Flap)1on Google10 months ago
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