ASTONEAST TAIBA Hotel

تسجيل الوصول

16:00 – 23:30

تسجيل المغادرة

12:00

عن الفندق

المرافق

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Room service
• Business center
• Heating
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Meeting/banquet facilities
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Minimarket on site
• Wheelchair accessible
• Lockers
• Toilet with grab rails
• Lower bathroom sink
• Emergency cord in bathroom
• Coffee Shop on site
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Breakfast takeaway containers
• Key card access

الغرف والاسعار

اختر تواريخ الاقامة عشان تشوف الغرف والاسعار

• Family Room — 5x Twin bed · 40sqm
• Quadruple Room — 4x Twin bed · 35sqm
• Standard Twin Room — 2x Twin bed · 22sqm
• Standard Double Room — 2x Twin bed
• Triple Room — 3x Twin bed · 25sqm

تقييمات النزلاء

My family and I stayed at this hotel for 11 days. Overall, our stay was comfortable, but we had a very disappointing experience on the 10th day. When we went to collect our dinner, which was already included in the hotel package we had fully paid for, a staff member who appeared to be a supervisor stopped us and told us, "Nothing is free." This was very disappointing because we had already paid for our accommodation and all meals. We were not asking for anything free—we were simply receiving what was included in our booking. Instead of checking our reservation first, the staff member took us to the information desk to verify our booking, and then to the manager's office. Only after our reservation was confirmed were we allowed to collect our meal. By that time, we felt so uncomfortable and disappointed that we decided not to have dinner that night. In my opinion, hotel staff, especially supervisors, should verify a guest's reservation before making statements like "Nothing is free." Saying this to guests who have already paid in full is inappropriate and made us feel disrespected. I hope this feedback helps the hotel improve its service and communication. Treating guests with respect and verifying the facts first would create a much better experience for everyone.

الموقع