Four Points Flex by Sheraton Tokyo Ueno
3.5130 reviews on Google
What guests say7-12-9 Ueno, Taito-kuTokyoShow on map
The shown price includes the hotel's rate, our service fee and VAT
Total = The hotel + Our service fee + VAT
+27 more photos
Rooms and rates
About this hotel
Convenient Location Situated just a 10-minute stroll from Ueno Subway Station, Ueno Hotel offers free WiFi and round-the-clock front desk service for a seamless stay.
Comfortable Rooms Each room features a refrigerator, a flat-screen TV, and air conditioning for your relaxation. The private bathroom is equipped with a shower, hairdryer, and complimentary toiletries.
Amenities Galore Enjoy complimentary luggage storage, on-site drink vending machines, and free computer access in the lobby. Laundry services are available for your convenience.
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Ready to experience the best of Ueno? Book your stay at Ueno Hotel now and explore nearby attractions like the National Museum of Nature and Ueno Park!
Amenities
Popular amenities
- Free WiFi
- Air conditioning
- 24-hour front desk
- Wheelchair accessible
- Laundry
Show all 40 amenitiesShow less
- WiFi available
- Non-smoking rooms
- Heating
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Vending machine - drinks
- Toilet with grab rails
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Security alarm
- Key card access
Room types
Single Room
BedsTwin bedRoom size15sqmMaximum guests1Check In After 9pm - Double Room With Small Double Bed
BedsDouble bedRoom size15m2Maximum guests3Check In After 9pm - Twin Room
Beds2x Single bedRoom size20m2Maximum guests3Concept Single Room
BedsTwin bedRoom size15sqmMaximum guests1Concept Double Room with Small Double Bed
BedsDouble bedRoom size15sqmMaximum guests2Double Room
BedsDouble bedRoom size11sqmMaximum guests2Small Twin Room - Non-Smoking
Beds2x Single bedRoom size14m2Maximum guests3Check In After 9pm - Single Room
BedsSingle bedRoom size15m2Maximum guests1Double Room with Small Double Bed
BedsDouble bedRoom size15sqmMaximum guests3Queen Room - Non-Smoking
BedsLarge bedRoom size12m2Maximum guests3Twin Room with Two Twin Beds
Beds2x Twin bedRoom size17sqmMaximum guests2Double Room with High Floor
BedsDouble bedRoom size11sqmMaximum guests2Double Room - Non-Smoking
BedsDouble bedRoom size12m2Maximum guests3Twin Room - Non-Smoking
Beds2x Single bedRoom size18m2Maximum guests3
Location
7-12-9 Ueno, Taito-ku
Open in Google MapsWhat guests say
Unfortunately, my stay at Four Points Flex by Sheraton Tokyo Ueno was quite disappointing, and I do not feel it offers good value for money. The location was also not as convenient as I expected. It is at least a 15-minute walk from the nearest train station, with a significant portion of the walk being completely unsheltered. This was particularly inconvenient when carrying luggage or during bad weather. Compared with many local hotels in Tokyo, I found the location to be considerably less convenient. The hotel is also very expensive for what it offers. For a similar price, there are many local hotels that provide much more spacious rooms, are significantly cheaper, and are located much closer to train stations. The room here was very small and felt rather cramped, with limited space for luggage and movement. As a Marriott Bonvoy Platinum member, I was also disappointed with the recognition of elite benefits. The hotel did not provide complimentary breakfast as a Platinum benefit, and the standard 4pm late checkout was also not honoured. After I explained my situation and repeatedly requested it, the hotel eventually offered me a 2pm late checkout as a special arrangement.
Important information
Check-in
15:00 – 00:00
Check-out
11:00
- An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.
