Shaza Regency Plaza Al Madinah

Stayed in Quad Room and had a very pleasant experience overall. The hotel was clean, smelled fresh, and the staff were welcoming from the moment we arrived. The room itself was spacious, spotless, and very comfortable. The beds were cozy, the refrigerator was properly chilled, and there was an impressive amount of storage space with plenty of cabinets. The carpets and curtains were also clean and well maintained, adding to the overall comfort of the room. Although this is officially a 3-star hotel, I would rate the room quality, cleanliness, and spaciousness much closer to a 4-star experience. The hotel staff were helpful and accommodating, and they also provided a wheelchair for my elderly mother, which was a great help during our stay. The housekeeping team was responsive and provided excellent service throughout our stay. We didn't get a chance to try the hotel's food, so I can't comment on the dining experience. One area that could be improved is the reception. They were difficult to reach by phone, even after multiple attempts, so it's better to contact room service/housekeeping directly if you need assistance. The location is another major advantage. Masjid Al Nabawi is only about a 3–5 minute walk away, and there are plenty of restaurants, pharmacies, and shops right below or next to the hotel. My only real complaint is the bathroom. While it was clean, it was quite compact, a bit old, and the bathtub was positioned awkwardly, making it less convenient to use. Overall, I had a great stay and would definitely recommend this hotel, especially for anyone looking for a clean, spacious, and comfortable place within walking distance of Masjid Al Nabawi.