The Royale Chulan Hyde Park Hotel

After an Airbnb reservation went terribly wrong, I ended up staying at the Royale Chulan. Before making my mind, I visited the hotel and was welcomed by the lovely receptionist Aster, who was very kind and patient, and helped me pick the room that would best suit me. Aster is great and so are all the other receptionists, always there to help. Reception is open 24 hours too which is great. The hotel has an elevator which is a huge plus in London and a little self contained kitchen another great asset. Small fridge which helps to get breakfast going in the morning, kattle, etc. The bed is very comfortable and the cleaning staff are fantastic. It made all the difference to come back to a clean room every day of my 7-day stay. The staff is very pro active in resolving any issues. The burner in my room stopped working and they provided me with an alternative one and let me use their microwave so I could eat before heading to the theatre! Always thoughtful and quick to answer any questions. The staff is gold, truly. I loved waking up to the sound of birds, the location is excellent, I can't thank the staff enough and I will be back.