Park Lane Apartments/Shaw House

I strongly caution anyone considering this property. What could have been a standard accommodation was completely overshadowed by critical failures in basic facility maintenance, sanitation, and management responsiveness. The overall condition of the unit is exceptionally poor and entirely unsuitable for a secure or comfortable stay. Health, Safety, and Sanitation Hazards: Pest Infestation: The definitive breaking point was the discovery of mice within the apartment, representing an unacceptable hygiene standard and a severe sanitation risk. Hazardous Plumbing: The hot water tap in the master suite shower was structurally seized on the highest temperature setting. This is a severe safety liability that presented an immediate risk of thermal burns, rendering the facility completely unusable. Sewer Gas Exposure: The bathrooms consistently emitted a pervasive and strong odor of raw sewage throughout the duration of the stay, pointing to fundamental plumbing defects. Facility and Comfort Deficiencies: Compromised Climate Control & Pest Ingress: The unit relies on temporary portable AC systems with exhaust hoses that require the windows to remain perpetually open. This fundamentally prevents effective temperature regulation and allows insects to freely enter the living space this was eventually patched up with tape. Inadequate Sleep Environment: The absence of basic blackout curtains, combined with the inability to control the room temperature and the aforementioned pest issues, severely disrupted sleep. Management and Operational Incompetence: Complete Communication Breakdown: When attempting to report these urgent issues, management was entirely uncommunicative. Every provided contact number routed directly to voicemail. I was ultimately forced to rely on a third party simply to establish contact and request intervention. Logistical Failures: Fulfilling a request as basic as providing a secondary set of keys was treated as an immense burden and took over a week to resolve. In summary, this property operates with an appalling disregard for guest safety, basic sanitation, and professional hospitality. The presence of rodents and immediate physical hazards make this unit fundamentally unfit for occupancy. I highly advise looking elsewhere.