Trip Bosphorus Taksim Hotel

Our stay started off well, and the staff were friendly and helpful throughout. Shortly after checking in, we noticed that one of the bed legs was loose and the bathroom sink faucet was also loose. We reported both issues, and they were fixed quickly, which we appreciated. The service was excellent in that regard. As our stay continued, we started noticing other problems. The room did not feel very clean. The carpet looked like it had not been vacuumed properly, which made the overall cleanliness disappointing. The breakfast was decent and had everything we needed. However, the coffee from the machine had a very strange taste that was difficult to enjoy. One thing that stood out was the prayer room in the basement, which was quite dirty. The basement area in general also felt very empty and unwelcoming. Several office doors were left open, revealing untidy-looking rooms inside, which gave the whole area an abandoned atmosphere. The gym looked modern and well-equipped, although I did not have the chance to use it. Overall, the staff were polite, responsive, and did their best to help whenever we needed assistance. Because of that, I don’t believe the issues were caused by the employees themselves. Instead, it seems more likely that the hotel’s management needs to pay more attention to cleanliness, maintenance, and the overall presentation of the property.