SKYBLUE İSTANBUL HOTEL

Very disappointing experience. Upon arrival, we were quoted a higher price than the one advertised online and were encouraged to book through the hotel’s website. We were also told we could pay in USD or EUR, but the final amount was still significantly inflated compared to the actual value. Since I did not end up getting the room I originally booked, and because the app kept showing constant “payment failed” and “room no longer available” messages every time I tried to complete the reservation, it felt like a small manipulative trick to push me into choosing a more expensive option. The booking process was extremely frustrating — I attempted to pay three times, and each time the money was refunded to my card. Meanwhile, I was repeatedly told that only one room was left and that I needed to hurry, especially at night when there was clearly low demand. In the end, I still had to book a more expensive room than originally planned. After that, we were placed in a different room than the one we booked (a four-bed room instead of a standard double), with instructions not to use the extra beds, which was very strange and confusing. The room itself was dirty: stains on the walls, cigarette burns on sofas and chairs, mold in the shower, and peeling paint. The only small positive detail was that basic toiletries (shampoo, shower gel) were provided. We were also told the day before that breakfast would be served from 8 AM as a buffet in the hotel café. However, in the morning, a different staff member informed us that breakfast was not included and that we had to pay extra. Even after explaining what we were told previously, we were refused and told to pay or not eat. Overall, the experience felt unprofessional and misleading, and far below expectations. Everything described above is only what I could notice at a surface level, as I barely spent time in the room. I did not check the kitchen, cupboards, oven, refrigerator, or other facilities — only the obvious issues that immediately caught my attention.