Gevora Hotel

I requested an SZ view, but unfortunately we were assigned the opposite side, with only a glimpse of the Burj Khalifa. The pool was quite crowded, and I noticed some men secretly taking photos. Thankfully, the security team responded quickly. I hope the management considers providing a separate pool area for men and women in the future to give guests more privacy and comfort. We also dined at the highest restaurant. The food was good, but the ambiance was not as impressive as I expected. Given the location, I was hoping for a more memorable dining experience. The elevators took quite a while, although I appreciate that chairs were provided for guests waiting. Breakfast was a pleasant experience despite the large number of guests.The staff remained friendly, attentive, and accommodating throughout the service, making sure everyone was well taken care of. Their hospitality was definitely one of the highlights of our stay. Lastly, during checkout, I noticed an inconsistency in customer service. The receptionist asked the guest before me how his experience was. When he replied that it was good, she immediately handed him a Google review card. When it was my turn, she asked the same question, but as I politely shared the areas where I felt improvements could be made, I was not offered a review card. Feedback—whether positive or constructive—should be valued equally, and I hope all guests are encouraged to leave honest reviews.