Four Points by Sheraton Bur Dubai

I stayed in the hotel for 7 nights since its marriott. Now I will never go into any marriott. The check in took hours of waiting even though pre paid. The staff here kept looking at us for some reason, but we still had to do our own works like putting bag in trash can, washing our mugs, checking if our AC will work today or not, keep calling to fill our supplies and etc. I didn't slept a single day as they provide the uncomfortable spring mattress for children. No help provided and I went to doctor after coming back. Pillows were equally uncomfortable and no extra pillow was given. Gym, food and water service was great, but tea and coffee equally bad. They provide very strange bad tasting milk. No help received even after asking daily, infact I was snapped by room service saying, "aap chahte ho ki hum karenge ky ye kaam?". I felt so hurt that I never called room service again until emergency. There were no shops near by for tea or food as well, hence we stayed without them during whole trip. I cried after coming back and posting only after 5 months of thinking. There windows never opened so we can't get fresh air at night, pool was hardly heated in the chilling winds and i had to take sauna. Also had someone once told us about all the services and things included during our check in would be great. We felt like imposters or thiefs the whole time, thought we paid every penny. I suppose its a Indian hate thing.