London Queen Park Apartments

Upon arriving at the apartment around 7 p.m., I was shocked to find a room that was dirty and completely neglected. There was visible mold on the walls, as well as hazardous areas on the floor, under the radiator, and in the bathroom. These issues were not only unhygienic but also potentially dangerous, especially for my 8-month-old baby who was staying with me. I had informed the owner in advance about the baby, so that a baby cot would be provided. The baby cot that was offered was also in terrible condition: dirty, stained, and with signs of mold, making it entirely unsuitable for use. Because of the overall condition of the apartment, I had no choice but to leave immediately and find another place to stay for the night. When the owner came to the property, he did not dispute anything I pointed out; he simply said, “OK, you can cancel if you want,” without offering an apology or any alternative solution, because he knew that he will now loose his money, as the booking was not refundable. The experience was disappointing and did not meet the expectations one would have when booking through Booking. Don't choose this apartment for no reason