Happy Battersea Park

I visited this restaurant for Sunday brunch and I have mixed feelings about the experience. The food was very good — no complaints at all on that side. Everything we ordered was tasty and well presented, and I would definitely come back for the food alone. However, the service was quite poor, especially considering it was brunch. Simple things like bringing water glasses and water should not have to be requested — it felt like almost everything had to be asked for instead of being offered naturally. Another issue was that there was an event taking place in the garden, but this was never communicated to us. We were not informed that we didn’t have access to the garden area, and if we wanted to step outside (for example, to smoke), we had to go out to the street. While this wasn’t a major problem on its own, the lack of communication was disappointing. The biggest issue came when we wanted to order dessert. The bartender informed us that if we ordered dessert, we would have to wait over an hour because of the event. We had a reservation, so I believe that if reservations are accepted, they should be properly accommodated. On top of that, no one informed us from the beginning that there was an event, nor that desserts would need to be ordered within a specific time. In fact, our plates were cleared and we weren’t even offered dessert. It’s a real shame, because the restaurant itself is beautiful, the decor is lovely, and the bathrooms were very clean — everything looked great. Unfortunately, the service, communication, and the way non-event guests were treated really let the experience down.