Debden Guest House

Debden This guesthouse is awful, dirty and very very old. The place needs a serious upgrade. From the moment I stepped in, I knew I had made a terrible mistake. This guesthouse feels and looks like a bedsit than a guesthouse. The hallway paper and carpet look as old as time. I stayed in Room 8. The location is good, the room is a good size, the TV works, the microwave and fridge (albeit noisy) are also handy. The microwave needed a proper clean, I could see oil stains on the walls of the microwave and there’s no microwave cover. When I arrived the room was stone cold, the heaters are all rusted with broken knobs. I eventually turn what I could and waited for it to heat up (I left for a few hours to visit family) on return at 9pm it still hadn’t heated up, there was pool of water and I had to call management to sort. Granted they came fairly quickly and resolved the issue but once the heater came on they NEVER went off and I ended having to open the window in the middle of winter to get some ventilation. Unfortunately I couldn’t open the furthest window from the bed as it was broken so I was constantly hit from hot and cold air. The beds are below average. I found hair under the pillow of the single bed and underneath the bed is absolutely filthy (my children’s toys rolled under so I had the not so great pleasure). The floor boards are rickety. Room service was next to none and my sheet and towels were never changed in the 5 nights I stayed The bathroom is absolutely disgusting. It smelled like urine all through my stay. There was mold and dirt in both the shower and sink and of course more unwanted hair everywhere. The wood work is worn out and dilapidated. There’s nowhere to hang towels, I had to use the coat hanger. The bathroom heater was old and rusty. The doors are old and almost off its screws. I turned off the bathroom extractor as it was so noisy. My stay here was completely ruined by this bedsit style guesthouse. I was counting down the days to leave. The bathroom for me was the absolute worst. I will never return or recommend. The room needs a complete upgrade.