Feronya Hotel

We were very disappointed with our stay at this hotel. The room was extremely small and not comfortable for our family. The bathroom was not properly cleaned—we even found what appeared to be a blood stain on the back of the bathroom door, which was completely unacceptable. When we asked the staff to replace our used tea glasses, they simply rinsed them with water in the bathroom sink right in front of us, without using any detergent or properly washing them. This raised serious concerns about the hotel’s hygiene standards. The hotel did not provide an iron, which was quite inconvenient. Bottled water was also not replenished daily. Every time we needed water, we had to go downstairs and request it from the front desk. Eventually, we bought an entire box of water ourselves because it was much easier. Another downside was that the hotel did not offer a self-service or paid laundry facility, which is something many travelers expect, especially during longer stays. To make matters worse, the entrance to the hotel was consistently littered with garbage, giving a very poor first impression. Overall, this was not the level of cleanliness or service we expected, and unfortunately, we would not choose to stay here again.